Skip to main content

Terms of Service

Last updated: April 16, 2026

Please read these Terms of Service ("Terms") carefully before using https://www.trackagoat.com and any related services (collectively, the "Service") operated by Uloop, Inc. ("Uloop, Inc.", "we", "our", or "us"), operating under the name "trackagoat". By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that: (a) you are at least 13 years old; (b) you have read, understood, and agree to be bound by these Terms and our Privacy Policy; and (c) if you are using the Service on behalf of an organization, you have the authority to bind that organization to these Terms, and "you" refers to both you and that organization.

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or a notice within the Service. Your continued use of the Service after the effective date of any revision constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

2. Description of Service

trackagoatis a software-as-a-service ("SaaS") platform for tracking TikTok creator performance metrics, engagement, posting consistency, campaigns, and goals. The Service fetches publicly available data from TikTok and presents it through a web-based dashboard. The Service is designed for brand managers, marketing teams, and creator program operators.

We may offer beta, preview, or early access features from time to time. These features are provided "as-is," may be modified or discontinued at any time without notice, and are excluded from any service level commitments we may otherwise make.

3. Account Registration and Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

  • Provide accurate, current, and complete information when creating your account and keep it updated
  • Promptly notify us at support@trackagoat.com of any unauthorized use of your account or any other security breach
  • Not share your account credentials with others or permit any third party to access the Service through your account
  • Not create accounts for the purpose of automation, scraping, resale, or abuse
  • Not impersonate any person or entity or falsely represent your affiliation with any person or entity

Uloop, Inc. cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

  • Violate any applicable federal, state, local, or international law or regulation
  • Infringe on the intellectual property rights, privacy rights, or other legal rights of any person
  • Harass, threaten, stalk, intimidate, or harm any individual
  • Circumvent, disable, or interfere with security features of the Service or attempt to gain unauthorized access to any part of the Service
  • Attempt to access data belonging to other users, organizations, or accounts
  • Use tracked creator data to engage in unlawful discrimination, stalking, or targeted harassment of TikTok creators
  • Transmit any viruses, malware, or other harmful code through the Service
  • Use automated scripts, bots, or other means to access the Service in a manner that exceeds normal human usage or that places unreasonable load on our infrastructure
  • Use the Service in any way that could damage, disable, overburden, or impair it
  • Attempt to probe, scan, or test the vulnerability of the Service or any related system or network

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision.

5. TikTok Data and Third-Party Platform Terms

trackagoat collects publicly available data from TikTok on your behalf. You acknowledge and agree that:

  • The availability, accuracy, and completeness of TikTok data is outside our control and may change at any time if TikTok modifies its platform, access policies, or data availability
  • You are solely responsible for ensuring your use of TikTok creator data complies with TikTok’s Terms of Service, Community Guidelines, and all applicable laws including those governing data privacy and consumer protection
  • We make no guarantees about the timeliness, accuracy, or completeness of data fetched from TikTok
  • We are not affiliated with, endorsed by, sponsored by, or partnered with TikTok, ByteDance Ltd., or any of their affiliates
  • You will not use the Service to collect, compile, or aggregate TikTok data in a manner that violates TikTok’s Terms of Service or that could subject you or us to legal liability

6. Intellectual Property

The Service and its original content, software, features, user interface, and functionality are owned by Uloop, Inc. and are protected by copyright, trademark, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of the content you create within the Service (organization names, project names, notes, creator annotations, etc.). By submitting content to the Service, you grant Uloop, Inc. a worldwide, non-exclusive, royalty-free license to use, store, display, and process that content solely for the purpose of providing and improving the Service.

If you submit ideas, suggestions, or feedback about the Service ("Feedback"), you agree that such Feedback is non-confidential and that Uloop, Inc. may use it without restriction or compensation to you.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand our practices.

8. Service Availability and Modifications

We strive to maintain high availability but do not guarantee uninterrupted or error-free access to the Service. We may modify, suspend, or discontinue the Service (or any feature or part thereof) at any time with or without notice.Uloop, Inc. will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

We may perform scheduled or emergency maintenance that temporarily makes the Service unavailable. Where practical, we will provide advance notice of scheduled downtime.

9. Fees and Payment

The Service is currently provided without charge during its early access period. If we introduce paid plans in the future, we will provide advance notice and obtain your consent before charging you. Any fees will be clearly disclosed before you incur them. All fees are non-refundable except as required by applicable law or explicitly stated in a separate agreement.

10. Indemnification

You agree to defend, indemnify, and hold harmless Uloop, Inc.and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Service, including any data you submit, transmit, or store; (c) your violation of any third-party right, including any intellectual property, privacy, or proprietary right; or (d) your violation of any applicable law or regulation. This indemnification obligation survives termination of these Terms.

11. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include, without limitation, violation of these Terms, suspected fraud or abuse, or extended periods of account inactivity.

You may delete your account at any time by contacting us at support@trackagoat.com. Upon account deletion, your right to use the Service ceases immediately.

Upon termination, we have no obligation to maintain or forward any of your data. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

12. Copyright and DMCA

Uloop, Inc. respects the intellectual property rights of others and expects users to do the same. If you believe that material available through the Service infringes your copyright, please send a written notice to our designated copyright agent at the address below. Your notice must include:

  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material claimed to be infringing and information sufficient to locate it within the Service
  • Your contact information (name, address, telephone number, and email address)
  • A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf
  • Your physical or electronic signature

Copyright Agent: Uloop, Inc.

306 S. Washington Ave, Suite 400, Royal Oak, MI 48067

Email: legal@trackagoat.com

We will respond to valid DMCA notices by removing or disabling access to the allegedly infringing material. If you believe your material was removed in error, you may submit a counter-notification following the procedures set forth in the DMCA.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ULOOP, INC. DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY TIKTOK DATA OR OTHER THIRD-PARTY DATA MADE AVAILABLE THROUGH THE SERVICE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ULOOP, INC. OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

15. Dispute Resolution and Arbitration

Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, you and Uloop, Inc. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved through binding individual arbitration rather than in court. You waive your right to a jury trial and your right to participate in a class action lawsuit or class-wide arbitration.

Arbitration Process

Arbitration will be administered by JAMS under its applicable rules, which are available at jamsadr.com. The arbitration will take place in Williamson County, Tennessee, or by remote means if both parties agree. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party will bear its own attorneys' fees unless the arbitrator determines that a party's claims were frivolous.

Class Action Waiver

YOU AND ULOOP, INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this class action waiver is found unenforceable, the entire arbitration agreement in this section shall be null and void.

Opt-Out

You may opt out of this arbitration agreement by sending written notice to Uloop, Inc. at 306 S. Washington Ave, Suite 400, Royal Oak, MI 48067 within 30 days of first accepting these Terms. Your notice must include your name, your account email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other aspect of these Terms.

Exception: Injunctive Relief

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or confidential information.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law principles. Subject to the arbitration agreement above, any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Knox County, Tennessee, and you consent to personal jurisdiction and venue in those courts.

17. International Use

The Service is intended for use primarily within the United States. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws. Uloop, Inc. makes no representation that the Service is appropriate or available in other locations. Access from territories where the Service is illegal or restricted is prohibited.

18. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Uloop, Inc. regarding the Service and supersede all prior agreements.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.

No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Uloop, Inc.. You do not have authority to bind Uloop, Inc. in any way.

Statute of Limitations

Regardless of any statute or law to the contrary, any claim arising out of or related to the Service or these Terms must be filed within one (1) year after such claim arose, or it will be forever barred.

Electronic Communications

By using the Service, you consent to receive electronic communications from us. You agree that all notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

19. Contact

If you have questions about these Terms, please contact us:

Uloop, Inc. (operating as trackagoat)

306 S. Washington Ave, Suite 400, Royal Oak, MI 48067

Email: legal@trackagoat.com