Inbox: approving posts
Reviewing pending videos in Selective and Hashtag tracking modes, and using bulk actions.
What is the Tracking Inbox?#
The Tracking Inbox is where videos land when they need a human decision. Because tracking mode lives on the account (not the creator), different accounts on the same creator can behave differently.
Videos arrive in the inbox from two tracking modes:
- Selective, every discovered video starts as
pending_review. - Hashtag: only videos whose caption does not contain a tracked hashtag, and only when Send non-matching videos to the Tracking Inbox is enabled. Videos with no caption at all also land here (see Hashtag mode).
Either way, a pending_review video is not included in campaign or project stats until reviewed.
Navigate to Tracking Inbox in the sidebar.
Reviewing videos#
Each inbox item shows:
- Video thumbnail and title
- Owning creator and the platform it was posted on
- Current stats (views, likes, comments, shares)
- Post date
Click an item to open its details. For each video you can:
| Button | Result |
|---|---|
| ✓ Include | Sets status to included. Video counts in all stats. |
| ✕ Exclude | Sets status to excluded. Video is hidden from stats and the API. |
Bulk actions#
To review many videos at once:
Narrow the list
Pick a creator in the creator filter, or leave it on all creators.
Select videos
Check the boxes on the videos you want to act on, or use the checkbox at the top to select every loaded video.
Include or exclude
Click ✓ Include or ✕ Exclude in the selection bar, then confirm.
To include every pending video from one creator, pick that creator in the filter and click ✓ Include All.
Filtering and sorting#
The Tracking Inbox toolbar has:
- Creator filter: show only videos from one creator
- Sort: Newest first, Oldest first or Most views
Excluded videos#
Click Show Excluded to see videos you've excluded. Select one or more and click ↩ Re-include to put them back in tracking. Click ← Back to Inbox to return to pending videos.
Tracking Inbox badge#
The navigation shows a badge with the count of pending videos. It updates as you include or exclude videos.